Introduction to e-commerce

Unlock the secrets of selling on the Internet

Should you sell on the Internet? If so, do you go for eBay, Amazon, Etsy or your own website? What exactly is involved?

Find out the answers to these and many other questions at this Introduction to eCommerce workshop.

This workshop is aimed at people who want to start or grow a business selling on the Internet, with particular emphasis on eBay, and gives a broad overview of how the online system works.

Delivered by Laura Mathieson of Selling on eBay UK Ltd, this workshop is suitable for people wanting to start a business that includes selling online, or existing businesses who want to start or develop their online sales.

Workshop topics to include:

• Why sell online?
• How to decide on the right venue – eBay, Amazon, Etsy or own website?
• Drop shipping pros and cons
• Photography – getting the visuals right
• Legal details – tax/registering as a business seller
• Packing, postage, and refund policy
• Customer service – it’s all about the buyers!
• Postage or shipping options
• What are your responsibilities and rights as a seller?

Laura will explain your options and help you decide which is the best way forward.

The Business Factory - North Tyneside Business Centre